- Cicis Pizza
- Dallas, TX
- 04-19-2024
Job Description
We are looking for a dedicated Shift Leader to join the Cicis Pizza team. As a Shift Leader, you will play a crucial role in managing the day-to-day operations of the restaurant, ensuring exceptional customer service and adherence to company standards.
Responsibilities
- Demonstrate operational excellence by consistently delivering high-quality products and services to guests.
- Respond promptly and professionally to guest concerns, solicit feedback, and use it to enhance operations and guest satisfaction.
- Supervise and train team members to exceed guest expectations, maintain staffing levels, and ensure compliance with standards and guidelines.
- Contribute to sales and profit goals by providing excellent guest service, sales execution, and efficient management of resources.
Requirements
- Must be 18 years of age or older.
- Reliable transportation and flexibility to work nights, weekends, and emergencies.
- Demonstrated ability to lead a team effectively and work across various roles within the restaurant.
- Strong communication skills and ability to work with computers.
Additional Information
- Non-exempt, hourly position.
- Bilingual skills may be required in certain markets.
- Employment is subject to a satisfactory background check.