Customer Service and Stock Specialist

  • Aldi
  • Springfield, TN
  • time-alarm-solid 04-15-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a Store Associate, you will play a key role in merchandising, stocking products, cashiering, and maintaining the store's appearance. By providing exceptional customer service and working collaboratively with the team, you will contribute to enhancing the overall shopping experience for our customers.

Responsibilities

  • Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) required for the role.
  • Process customer purchases, maintain cleanliness, and organize merchandise displays.
  • Assist customers with their shopping experience and communicate effectively with team members and management.
  • Provide feedback on products, inventory, and operational issues to improve store performance.
  • Contribute to inventory counts and ensure accuracy in monitoring the store's inventory.
  • Follow cash handling policies and uphold company procedures for security and confidentiality.
  • Participate in general cleaning duties and assist in other tasks as assigned.

Physical Demands

  • Stock merchandise, lift up to 45 pounds, and perform various physical tasks.
  • Required to sit, stand, bend, reach, push, pull, lift, carry, and walk around the store.

Qualifications

  • Minimum age of 18 years old.
  • Ability to deliver prompt and courteous customer service and handle cash transactions.
  • Operate equipment safely and efficiently.
  • Follow cleaning standards, company policies, and procedures.
  • Excellent communication skills and the ability to work independently or in a team.
  • Organizational skills, attention to detail, and the ability to multitask effectively.
  • Compliance with state and local regulations for alcohol sales if applicable.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is a plus.
  • Equivalent combination of education and experience will be considered.

Benefits

Join us at Aldi and enjoy competitive wages and a range of benefits including a 401(k) Plan, Company Matching Contributions, Employee Assistance Program (EAP), and PerkSpot National Discount Program. Eligible employees also receive Medical, Prescription, Dental & Vision Insurance, Generous Vacation and Paid Holidays, Parental Leave, Caregiver Leave, Disability Insurance, Life Insurance, and more. Take the opportunity to explore the benefits ALDI has to offer.

We are an Equal Opportunity Employer committed to diversity and inclusion.