Customer Service and Stock Specialist

  • Aldi
  • Cincinnati, OH
  • time-alarm-solid 04-22-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. In this role, you will play a key part in providing exceptional customer service and maintaining the store's appearance. As a vital member of the ALDI team, you will assist customers, stock shelves, process purchases, and contribute to a positive shopping experience.

Responsibilities

  • Demonstrate ALDI's Mindsets, Acts Competencies, and Professional Skills.
  • Process customer purchases, maintain cleanliness, and organize merchandise displays.
  • Provide outstanding customer service and support to enhance the shopping experience.
  • Communicate effectively with team members and management.
  • Offer feedback on products, inventory, and operational issues.
  • Participate in store inventory counts and ensure inventory accuracy.
  • Follow cash handling policies and company procedures.
  • Adhere to company policies, maintaining document security and confidentiality.
  • Perform other duties as assigned.

Requirements

  • Minimum age requirement: 18 years.
  • Ability to deliver prompt and courteous customer service.
  • Efficient operation of a cash register and store equipment.
  • Capability to perform various cleaning and stocking tasks.
  • Excellent communication skills and ability to work independently or in a team.
  • Organizational skills, attention to detail, and multitasking abilities.
  • Fulfill state and local requirements for handling alcoholic beverages.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is advantageous.
  • Educational background or equivalent experience.

Benefits

  • Competitive wages.
  • 401(k) Plan with company matching contributions.
  • Employee Assistance Program and National Discount Program.
  • Medical, Dental, Vision, and Prescription Insurance.
  • Generous vacation time, paid holidays, and parental leave.
  • Short and Long-Term Disability Insurance, Life, and AD&D Insurance.
  • Opportunity for voluntary insurance coverage.

ALDI is an Equal Opportunity Employer, fostering a diverse and inclusive workplace.