Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are hiring Customer Service Associates to join the dynamic team at Avis Budget Group. As a crucial part of our enterprise, you will contribute to providing excellent customer service and play an essential role in the return process of rental cars.

Responsibilities

  • Meet and greet customers returning rental cars.
  • Secure keys, record mileage, gas levels, and vehicle damage.
  • Check-in rental cars using our computer system while ensuring top-notch customer service.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills including typing and data entry.
  • Effective verbal communication skills.
  • Willingness to work outdoors and flexibility for all shifts.
  • Previous 6 months of retail customer service experience is advantageous.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training and skill development.
  • Paid time off, medical, dental, and other insurances.
  • Opportunity to contribute tax-free for public transportation or parking.
  • Retirement benefits and employee discounts.

About Us

Avis Budget Group is a global mobility provider with renowned brands like Avis, Budget, Budget Truck, and Zipcar. Join us to be a part of our rich history, extensive presence, and shaping the future of the industry.