- Avis Budget Group
- Grand Rapids, MI
- 04-23-2024
Job Description
We are looking for a Customer Service Representative to join our team in Grand Rapids at Avis Budget Group. As a valued team member, you will be responsible for providing exceptional customer service during the return process of rental cars. Your role will include greeting customers, handling keys, recording important rental information, and ensuring customer satisfaction.
What You'll Do:
- Assist customers with the return of rental cars.
- Greet customers and handle key handovers.
- Record mileage, gas levels, and any damages.
- Check-in cars efficiently using our computer systems.
- Deliver outstanding customer service throughout the process.
Perks You'll Get:
- Bi-weekly pay.
- Comprehensive on-the-job training and skill enhancement opportunities.
- Paid time off.
- Medical, dental, and other insurance benefits.
- Contribute to tax-free transportation or parking benefits.
- Retirement benefits (401k).
- Employee discounts on rentals and purchases.
What We're Looking For:
- High School Diploma or equivalent.
- Valid Driver's License.
- Basic computer skills, including typing and data entry.
- Effective verbal communication abilities.
- Willingness to work outdoors and flexibility for shifts.
- Previous 6 months retail customer service experience is a plus.
Who We Are?
Avis Budget Group, a pioneer in mobility services, offers exciting career opportunities within a supportive and diverse work environment. Our brands, such as Avis, Budget, and Zipcar, provide the foundation for a rewarding career with a global impact. Join us in shaping the future of mobility.
The Fine Print:
Avis Budget Group is an equal opportunity employer that values diversity and inclusion. This role may involve physical activities like standing, walking, and vehicle operations. The role description is subject to change based on business requirements. Apply now to ignite your career with us.