Customer Experience Representative (No Outbound Calls)

  • Foundever
  • Wooton, KY
  • time-alarm-solid 03-04-2024

Job Description

Foundever, a global leader in the customer experience industry, is seeking a Customer Experience Representative. This on-site position involves handling inbound service calls, driving customer satisfaction through various communication channels, and navigating multiple systems. The successful candidate will be a problem-solver with strong communication skills and a can-do attitude.


  • Handle inbound service calls.
  • Drive customer satisfaction through voice, chat, and email communications.
  • Navigate through multiple systems and tools.
  • Participate in ongoing training and skill development.


  • Strong communication skills and ability to multitask.
  • Problem-solving skills with a positive attitude.
  • Desire to grow with a reputable company.
  • Ability to work independently and collaboratively.
  • Must be 18+ years old with a high school diploma or equivalent.
  • Live within 50 miles of 101 Sykes Blvd, Chavies, KY.

About Foundeverâ„¢

With 170,000 associates worldwide, Foundever is dedicated to fostering exceptional customer experiences for global brands. We prioritize employee well-being with paid training and benefits, offering a supportive work environment for professional growth.