Customer Services Associate (No Outbound Calls)

  • Foundever
  • Saint Paul, VA
  • time-alarm-solid 03-07-2024

Job Description

Foundever is seeking a Customer Services Associate (No Outbound Calls) to join our global team. As a key player in our customer experience solutions, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide solutions to customer inquiries and issues.


  • Handle inbound service calls professionally.
  • Ensure customer satisfaction through voice, chat, and email communications.
  • Utilize multiple systems and tools efficiently.
  • Participate in ongoing training and skill development programs.


  • Strong communication skills and ability to multitask.
  • Problem-solving capability with a positive attitude.
  • Desire for career advancement within a stable company.
  • Ability to work both independently and collaboratively.
  • Must meet onsite location requirements and background check.


  • Opportunity to be the initial contact point for customer interactions.
  • Award-winning culture with paid training and benefits.
  • Work on-site to utilize compassion skills and enhance customer experience.